Employee Access Information

Information Technology has established this network access status page so you may check for network access updates. If you cannot access yorkcountyschools.org or the network access status page, you should assume that maintenance is in progress on the network. If yorkcountyschools.org is available, you may check this page for updates. When the work is complete and the system is reliable, a notice will be published on the network access status page.

This page will be a permanent addition to yorkcountyschools.org. As home access becomes more available, teachers and staff may use this page to determine if there is a technical reason preventing access to the YCSD network. Information Technology will use this page to publish notices of problems that may occur at off hours (in the evenings, on weekends and holidays) such as Verizon circuit failures, server failures, network equipment failures, etc. Obviously, it will be safe to assume that if one is having a problem connecting to email or via Citrix and yorkcountyschools.org is off line, something catastrophic has happened. In such an event, it will not be possible to view the network access status page since this page is part of the network.

If you have any questions, contact the YCSD Help Desk at x0311.

Outside Access Instructions

• Citrix with Microsoft Windows
• Citrix with a Mac

Outlook User Resources

• FOPE User Instructions

Instructions for Email Archive System

• Email Archive Instructions

Windows Mobile Users

Changes have been made to the certificate for webmail. In order for Windows mobile users to continue receiving email, you will need to download the new certificates and install them onto your mobile device. Click on the below links to install these certificates to your phone. If your phone will not install the certificates from this link, save these files to your computer or a memory card and transfer them to your phone. You will then need to use file manager on your phone to browse to the certificates and select each one to install. After successful installation you will receive a message telling you the certificate has been installed. If you have any issues you should contact your mobile phone provider for support.

• Download the DigitCert-CA.
• Download the DigitCert-HA.
• Download the Root DigiCert.

FOPE User Instructions

FOPE is Microsoft's on-line SPAM protection system. It works much like the system the division has used for years. If you receive incoming email that is considered to be SPAM, the messages are quarantined. If you have received any SPAM messages, every three days (that's just the way the system works) you will receive an email SPAM report from quarantine@messaging.microsoft.com. You can review this report and forward messages to your Inbox or notify Microsoft that you do not consider a specific message to be junk.

If you are waiting for a message and suspect that it has been blocked by FOPE, you do not have to wait three days for the latest SPAM report. You can log into FOPE at any time to check up-to-the-minute status of all messages that have been blocked.

SETTING UP YOUR ACCOUNT
The first time you need to access FOPE, you will need to setup your account and password. This account and password will allow you to manage your quarantined messages.

NOTE: This password is separate from your network password. You can set them to be the same but they are two separate systems. The password rules are the same as your YCSD network account in that the password must be at least six (6) characters long, contain three of the four character types (upper case, lower case, numerals and special characters) and must be changed every 60 days.

To log on to FOPE
Using a web browser, connect to the FOPE Quarantine service at https://quarantine.messaging.microsoft.com or you can use the SPAM Quarantine link embedded into each and every SPAM Report message you receive from quarantine@messaging.microsoft.com.

• Download the User Instructions